The Missing Blue Suitcase

This was probably three years ago.

The flight from London to Bangalore was on schedule and uneventful. Arrival and landing was just perfect. Everything from boarding the first flight in USA till landing in Bangalore went like clock work. Immigration was fast and the efficient Bangalore Airport ground handling ensured that our luggage was on the conveyor belts as we arrived near it.

When things go well, we compliment ourselves for perfect planning, diligent execution and bask in the glory of a task done very well. When things go wrong, search begins to identify someone to blame. If a proper scapegoat is not readily available, blame the Lord. You can blame him as much as you want. One great thing about the Lord is that he neither protests nor question you!

We had four suitcases to arrive from the aircraft. There was natural eagerness after the long journey to pick them up and proceed to the exit. Our suitcases were the first to arrive. Wow! The Red one came first, closely followed by the Yellow one and there was the Green one too. The moment the Blue one arrives, we were all clear to go.

We propose and airline companies dispose. One after another pieces of luggage came on the belt. Big ones, small ones, beautiful ones, ugly ones, odd-size ones, musical instruments, bags, walkers, and so on. The procession reminded of the rats following "The Pied Piper of Hamelin".

Our Blue Suitcase was nowhere in the procession.

*****

Subhadra Kumari Chauhan is a famous Indian poet, and well known for her poem "Khoob ladi mardaani wo to Jhansiwali rani thi". Born in Prayagraj (Allahabad) in UP, she moved to Jabalpur in MP after her marriage to Thakur Lakshman Singh Chauhan. She joined the freedom movement and was jailed many times. She was an MLA in Madhya Pradesh (then Central Provinces) after Independence. Her statue has been placed in front of the City Corporation offices in Jabalpur, as a mark of respect for her contribution to literature and public life. 

In one of her poems titled ठुकरादो  या प्यार करो (Thukaraado ya pyar karo) she describes the plight of a poor old woman who goes to the temple empty handed when all the people were coming with many colourful offerings.

देव तुम्हारे कई उपासक कई ढंग से आते हैं 

सेवामे बहुमूल्य भेंट वे कई रंग के लाते हैं 

मै हूँ एक अभागन खाली हाथ चली आयी 

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When I was four or five years old, my mother used to take me to the nearby temple, a few minutes walk from our house. The practice then was never to go to a temple empty handed. The usual offerings were flowers, fruits and coconut. Onion was rarely used at home and hence coconut was a must in daily cooking. Coconuts were liberally given by the village folk as every house had at least one or two coconut trees. The item will go to the temple and the priest will take it inside the Garbha Gudi (sanctum sanctorum), break the nut into two parts and offer to the Lord, along with other offerings. At the end of the puja he would bring a container with all the coconuts and ask those who had brought the nuts to take them home. 

The practice differed from temple to temple. In some temples they gave away the big part of the nut holding back the small part. In some other temples they gave away both the parts. Once i asked my mother why this different practices was among temples. She gave a logical answer. There were no refrigerators in those days. Priests of small temples had a small number of devotees at their temples. They would hold back the smaller part and divide among the temple staff for their use. In big temples the number of devotes was also big and there was a large inflow of coconut pieces. They did not need that many pieces of coconuts and hence gave away both the pieces! The Lord never got anything, of course. 

As a small boy I was concerned about getting the right piece of the nut, especially when our offering was a big one. When the priest brought the container of the broken nuts, those in front would jump to get the big ones and small boys like me used to get the left over small ones. I used to feel very disappointed. My mother would advise me not to worry, but I was upset about the injustice (?) especially happening before the Lord.

*****

The crowded belt area thinned out as the happy ones receiving their luggage left the area. Four groups were left while some suitcases were still rounding on the belt. A staff of the airport came and removed the remaining three suitcases from the belt, kept it in a separate place and made place for the next batch of items from another aircraft to start the fresh process.

Among the three suitcases left unclaimed was one pale blue suitcase, much travelled and battered one. My companion grumblingly said someone has taken away our new blue suitcase and left their old one for us. She reminded me of myself standing before the container of coconuts in the temple, several years ago.

The situation in the temple was much better because I could pick up the remaining coconut piece, however small it was. We had no such option of picking up the battered old blue suitcase at the airport!

When we complained to the airport staff we were advised to meet the British Airways staff at the customer service counter. British Airways has a single flight every day at the Bangalore airport and hence the waiting was minimal. There were three passengers like me who had missing luggage. We were given a form to fill in the details like flight number, name of the passenger, tag number of the missing luggage item etc. and the address at it is to be delivered when found. The customer service executive assured that the item would arrive on the next flight and will be delivered to our house in two days. Being familiar with the sweet promises of such executives many times in the past, we still had no alternative but to move to the cab with the other items of luggage and reach home, three hours beyond the normally expected time.

*****

The issue of concern was that since British Airways had only one flight to Bangalore and three pieces of luggage missing, would they really invest in tracing and delivering the item to our doorstep.

The next day afternoon I received a call from a representative of a company called Carterporter Private Ltd. He informed that our suitcase has indeed arrived and will be delivered the next day morning, 48 hours after we landed in Bangalore. I asked further questions but he did not answer any of them except advising the approximate time of delivery and alternative place of delivery if we were not at home. 

Around the promised time, a mini truck arrived with many items of luggage and our Blue suitcase was one among them. The item was duly delivered against acknowledgement.

*****

The riddle was indeed solved when we opened the suitcase. There was a pamphlet of the US Customs inside the suitcase indicating the item was opened by them for verification. The suitcase was opened at the airport of first loading as the customs probably wanted further check after looking at the x-ray image before loading on the aircraft. The suitcase had a metal round item that was big enough (a frying pan) to raise their suspicion. By the time the inspection was over and the item cleared for loading, the aircraft had left. Hence the item had to come in the next flight thus taking an extra day to arrive in Bangalore!

The number of flights served by an airline has no connection with delivery of the missing item. This job is entrusted to an agency like Carterporter Private Limited by the airlines. They handover the late arriving item to this agency. This agency pools all the missing items of luggage of the previous day and takes care of delivering them to the bonafide passengers on the next two days.

*****

The Blue suitcase taught us that there is no need to panic if an item of luggage is missing when you arrive at the destination. It will most likely arrive with a time lag, but much before you are out of the jet lag.

If you still don't get it, it is like the piece of coconut offered by you to the Lord, but missing in the container when the priest brings out at the end of the ritual.